Get email notifications whenever Rightworks OneSpace Firm Premier creates, updates or resolves an incident.
Get text message notifications whenever Rightworks OneSpace Firm Premier creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you acknowledge our Privacy Policy. In addition, you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
Visit our support site.
All Systems Operational
About This Site
This is the status page for Rightworks OneSpace Firm Premier
Past Incidents
Nov 21, 2024
No incidents reported today.
Nov 20, 2024
Resolved -
This incident has been resolved.
Nov 20, 09:43 EST
Nov 20, 09:43 EST
Monitoring -
We are seeing restored performance for our phone and chat services and are continuing to monitor.
Nov 20, 09:23 EST
Nov 20, 09:23 EST
Update -
Our vendor that we rely on for phone and chat for Sales, Billing and Technical Support is experiencing technical issues. Calls and chats do seem to be entering the system, however our staff is unable to log in to receive them. Our vendor has updated us that they are beginning to implement mitigation steps. We apologize for this inconvenience and will update this status page with more information as it becomes available.
Nov 20, 08:50 EST
Nov 20, 08:50 EST
Identified -
Our vendor reports they have identified the issue and are working on remediation.
Nov 20, 08:33 EST
Nov 20, 08:33 EST
Investigating -
Our phone and chat vendors are reporting problems which are limiting our ability to answer incoming requests. We will post further updates as soon as available.
Nov 20, 08:25 EST
Nov 20, 08:25 EST
Nov 19, 2024
No incidents reported.
Nov 18, 2024
Resolved -
This incident has been resolved.
Nov 18, 14:15 EST
Nov 18, 14:15 EST
Monitoring -
CCH has reported service degradation for Axcess Tax. The issue can be monitored via their status page - https://support.cch.com/oss/ml/appstatus
Nov 18, 10:44 EST
Nov 18, 10:44 EST
Nov 17, 2024
No incidents reported.
Nov 16, 2024
No incidents reported.
Nov 15, 2024
No incidents reported.
Nov 14, 2024
No incidents reported.
Nov 13, 2024
Resolved -
This incident has been resolved.
Nov 13, 17:04 EST
Nov 13, 17:04 EST
Monitoring -
A fix has been implemented and we are monitoring the results. Impacted users should be able to successfully reconnect their cloud session.
Nov 13, 15:18 EST
Nov 13, 15:18 EST
Identified -
We believe we have identified the issue and are actively working to remediate.
Nov 13, 14:58 EST
Nov 13, 14:58 EST
Investigating -
Some users are reporting issues with their cloud session connectivity. Our team is currently investigating.
Nov 13, 14:42 EST
Nov 13, 14:42 EST
Nov 12, 2024
No incidents reported.
Nov 11, 2024
Resolved -
This incident has been resolved.
Nov 11, 09:40 EST
Nov 11, 09:40 EST
Update -
Please refresh your browser page. Once doing so we are seeing success logging in as normal.
Nov 11, 09:09 EST
Nov 11, 09:09 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 11, 09:06 EST
Nov 11, 09:06 EST
Investigating -
We are investigating issues getting into the portal
Nov 11, 08:57 EST
Nov 11, 08:57 EST
Nov 10, 2024
No incidents reported.
Nov 9, 2024
No incidents reported.
Nov 8, 2024
No incidents reported.
Nov 7, 2024
No incidents reported.