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All Systems Operational
Past Incidents
Jun 13, 2026
No incidents reported today.
Jun 12, 2026
Resolved -
This incident has been resolved.
Jun 12, 14:28 EDT
Jun 12, 14:28 EDT
Update -
The necessary work has been completed by our teams. Please contact support if you continue to experience any issues opening word-based workpapers within Pfx Engagement so we can further assist you.
Jun 12, 06:39 EDT
Jun 12, 06:39 EDT
Update -
A recent Windows update introduced changes affecting users' ability to open word-based workpapers within Pfx Engagement. Our teams are working to roll back the problematic Windows update for affected firms, and we expect this work to be completed overnight. If you need this issue addressed sooner, please contact our support team so we can coordinate with you.
Further details from CCH regarding this issue can be reviewed here - https://support.cch.com/oss/ml/kb/solution/000296303
Jun 11, 10:16 EDT
Further details from CCH regarding this issue can be reviewed here - https://support.cch.com/oss/ml/kb/solution/000296303
Jun 11, 10:16 EDT
Update -
Our team is working to deploy a change recommended by CCH to address this issue. We will continue to share updates as they become available.
Jun 10, 18:47 EDT
Jun 10, 18:47 EDT
Monitoring -
We are currently seeing reports of users unable to open Word documents in Pfx Engagement. CCH has confirmed this is a known issue, and their development team is actively working on a resolution. We will continue to monitor and share updates as they become available.
Jun 10, 11:43 EDT
Jun 10, 11:43 EDT
Jun 11, 2026
Jun 10, 2026
Jun 9, 2026
No incidents reported.
Jun 8, 2026
No incidents reported.
Jun 7, 2026
No incidents reported.
Jun 6, 2026
No incidents reported.
Jun 5, 2026
No incidents reported.
Jun 4, 2026
No incidents reported.
Jun 3, 2026
No incidents reported.
Jun 2, 2026
No incidents reported.
Jun 1, 2026
No incidents reported.
May 31, 2026
No incidents reported.
May 30, 2026
Resolved -
This incident has been resolved.
May 30, 23:22 EDT
May 30, 23:22 EDT
Monitoring -
Our team has completed the work to address this issue. Please call our support team if you experience any issues.
May 30, 15:35 EDT
May 30, 15:35 EDT
Update -
Some users may continue to see the unspecified error when trying to launch an application from the cloud portal. Our team is actively working to resolve this issue.
May 30, 09:52 EDT
May 30, 09:52 EDT
Identified -
Some users are receiving the following error when launching an application from the cloud portal: "An unspecified error occurred during application launch. Please try again". Our team is aware of the issue and is working on a fix that will be rolled out to all affected users.
May 30, 07:50 EDT
May 30, 07:50 EDT