Resolved -
At this time the root cause of this issue has been addressed. Our teams are still working on addressing specific users as relevant and will be doing so in bulk overnight.
Jun 18, 14:14 EDT
Monitoring -
Our teams are implementing a fix at this time. Some users may begin to see success with cloud browsers after relaunching a session. Once the fix is fully implemented, we will share another update.
Jun 18, 08:54 EDT
Update -
Our teams continue to work on a permanent solution to resolve the issues impacting several firms related to the use of internet browsers in the cloud.
Jun 18, 08:42 EDT
Identified -
Our teams have identified the root cause and are working on a resolution. This issue impacts all internet browsers, including Edge and Chrome.
Jun 18, 07:53 EDT
Investigating -
Several clients are reporting instability issues when attempting to launch or use Google Chrome. Teams at Rightworks are currently investigating.
Jun 18, 07:45 EDT