All Systems Operational

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

Resolved - This incident has been resolved.
Sep 15, 20:05 EDT
Identified - As of 2:55pm ET, CCH indicated that users may be experiencing intermittent issues opening CCH Axcess Tax. CCH is investigating. For the latest updates on CCH Axcess service status, please visit the CCH Axcess Status Page: https://support.cch.com/oss/ml/appstatus
Sep 15, 15:11 EDT
Resolved - This incident has been resolved.
Sep 15, 14:26 EDT
Identified - CCH has updated its status page (https://support.cch.com/oss/ml/appstatus) and reports that there is no ETA for resolution at this time. Users may continue to experience intermittent degradation.
Sep 15, 12:49 EDT
Investigating - We are currently hearing reports of errors within CCH Axcess Return Manager.
Our teams are actively monitoring the situation and reviewing available information. For the latest updates on CCH Axcess service status, please visit the CCH Axcess Status Page: https://support.cch.com/oss/ml/appstatus

Sep 15, 12:09 EDT

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Resolved - This incident has been resolved.
Sep 11, 14:04 EDT
Identified - CCH has posted an update to their status page, and we continue to closely monitor the situation with them.
Sep 11, 11:58 EDT
Investigating - Multiple firms are reporting issues accessing and using CCH Axcess. Our teams are actively monitoring the situation and reviewing available information. For the latest updates on CCH Axcess service status, please visit the CCH Axcess Status Page: https://support.cch.com/oss/ml/appstatus
Sep 11, 11:00 EDT

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Resolved - This incident has been resolved.
Sep 9, 17:12 EDT
Update - CCH confirmed that they are investigating reports of an error message in Return Manager. Please see their status page for further details: https://support.cch.com/oss/ml/appstatus
Sep 9, 14:21 EDT
Investigating - Some users are reporting connectivity and performance issues with CCH Axcess. Our teams are currently investigating.
Sep 9, 14:08 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Resolved - This incident has been resolved.
Sep 7, 22:32 EDT
Monitoring - Service has been restored for affected users, and we believe the issue causing Citrix SSL-related connection errors has been resolved. We are actively monitoring the environment to confirm continued stability.
Sep 7, 13:53 EDT
Investigating - Some users may experience issues launching applications or connecting to cloud sessions due to Citrix SSL-related errors. We are actively investigating the issue and will provide updates as soon as additional information is available.
Sep 7, 13:22 EDT

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Resolved - This incident has been resolved.
Sep 2, 22:12 EDT
Monitoring - At this time, we are seeing reports of Axccess slowness and freezing decline. We continue to monitor the situation closely and are awaiting further input from CCH in determining root cause. If you are continuing to experience issues, please contact our support team so we can further assist.
Sep 2, 14:14 EDT
Investigating - Our teams are currently investigating reports of slowness and freezing with CCH Axcess. We will provide further details as more information becomes available.
Sep 2, 12:11 EDT
Resolved - Microsoft is indicating that most users are functioning normally. We will continue to monitor for changes.
Sep 2, 09:30 EDT
Investigating - Microsoft continues to report issues with email, as well as other 365 services. For additional information visit https://status.cloud.microsoft/en-us/status
Aug 31, 18:39 EDT