Portal Shortcuts
Incident Report for Rightworks OneSpace Firm Premier
Resolved
This incident has been resolved.
Posted Jan 08, 2025 - 12:39 EST
Monitoring
The fix has completed. Impacted users should be able to successfully launch shortcuts from their portal home page.
Posted Jan 08, 2025 - 11:55 EST
Update
The fix has been deployed but will take some time to propagate across all users who are impacted. We will update once complete.
Posted Jan 08, 2025 - 10:48 EST
Identified
We have identified the issue and are currently working to deploy a fix.
Posted Jan 08, 2025 - 09:56 EST
Investigating
We are aware that some users are unable to launch shortcuts from their portal home page. Our team is currently investigating this issue.
Posted Jan 08, 2025 - 09:21 EST