GoFileRoom

Incident Report for Rightworks OneSpace Firm Premier

Resolved

This incident has been resolved.

Posted Mar 24, 2025 - 12:57 EDT

Monitoring

Thomson has indicated this issue is now fixed. We are monitoring results.

Posted Mar 24, 2025 - 11:05 EDT

Identified

Thomson has posted the following message regarding this issue:

"We have received reports that some GoFileRoom users may be experiencing slowness and unresponsiveness from GoFileRoom. We are looking into the issue and will update this alert when we have more information."

Posted Mar 24, 2025 - 10:19 EDT

Investigating

Our teams are hearing reports and working with Thomson regarding a problem with access to GoFileRoom. We will update as we find more information.

Posted Mar 24, 2025 - 09:56 EDT