Chrome Browser: Add-in Issue

Incident Report for Rightworks Premier

Resolved

This incident has been resolved.

Posted May 29, 2025 - 07:13 EDT

Monitoring

Our teams will be deploying a fix overnight to address Chrome browser add-in issues, which presented after a recent global Chrome update. We expect Chrome browser add-ins to be functional in the cloud for all users upon login tomorrow.

Posted May 28, 2025 - 15:01 EDT

Identified

Our teams are continuing to work on a fix to address add-in functionality for cloud Chrome browser. We will provide further updates as work progresses.

Posted May 28, 2025 - 10:52 EDT

Investigating

We are aware some users are seeing issues with their Chrome browser add-ins when using Chrome in the cloud. This issue appears to be tied to the most recent Chrome update. Our teams are currently investigating.

Posted May 28, 2025 - 08:27 EDT