Axcess Performance
Incident Report for Rightworks OneSpace Firm Premier
Resolved
This incident has been resolved.
Posted Feb 09, 2024 - 13:19 EST
Monitoring
We have been informed that CCH has made a change on their end and recommend that impacted users sign out and back in to Axcess. We are seeing reports of improvement with a fresh login and will continue to monitor.
Posted Feb 09, 2024 - 10:44 EST
Investigating
We are seeing an uptick in reports related to Axcess performance issues. We have engaged CCH support and our teams are investigating.
Posted Feb 09, 2024 - 09:57 EST