TR: NetClient and NetFirm CS

Incident Report for Rightworks Premier

Resolved

This incident has been resolved.

Posted Nov 22, 2023 - 17:40 EST

Update

Thompson Reuters has completed their emergency work and has marked their incident as monitoring.

https://taxprofessionals-status.hostedtax.thomsonreuters.com/incidents/zrgkzk8hqx1b

Posted Nov 22, 2023 - 08:00 EST

Monitoring

TR has reported that some customers are experiencing degraded performance when accessing NetFirm CS. Users may experience delays logging in and performing login resets. They are currently investigating the issue. Please see their status page for further updates.
https://taxprofessionals-status.hostedtax.thomsonreuters.com/

Posted Nov 21, 2023 - 11:51 EST